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Prem Urali

Bellevue, Washington

Proven business and technology leader and innovator seeking a leadership role to drive company-wide transformation using AI.

Experience

Venform LLC / Chief Software Engineer

Jan 2017 – Present,  Bellevue, WA

^ I architected and wrote the entire backend database (DyanamoDb) and RESTFful API in Python for a call routing SaaS solution designed to handle 1,000,000 phone calls a day. 

^ I am currently architecting a Generative AI based smart document fulfillment system for a chemical industry customer.

 

^ In addition, I have delivered: Mobile, AWS Cloud, Call Center, Conversational AI, Generative AI solutions. Earned 100% 5-star reviews on AWS IQ, Amazon’s invitation-only consultant market.

^ Earned 100% 5-star reviews on AWS IQ, which is Amazon’s invitation-only AWS-certified consultant marketplace.

HealthUnity Corp / CEO, SVP at ZeOmega

Oct 2004 – May 2016,  Bellevue, WA

^ Founded, raised venture capital, led and exited healthcare IT software company.
^ Customers included Stony Brook University Hospital System, Medstar Health System, Erickson Living and Sage Healthcare.
^ Built and managed a multi-national team of over 40 staff members.
^ Raised venture and private investment of over $5 Million.
^ Acquired by ZeOmega Inc.

Microsoft Corp / Group Manager

Dec 2000  – Sept 2004,  Redmond, WA

^ Led a team of over 30 program managers, software developers, test engineers and about 80 contract staff. 
^ Took 6 products from concept to revenue generating solutions. Products contributed to an estimated $250 Million lifetime revenue.
^ Products are still in the market demonstrating their product-market fit. https://learn.microsoft.com/en-us/lifecycle/products/biztalk-server-2020 
^ Member of Microsoft’s management bench program for high performers.

Commercia Corp / Founder, CEO

Apr 2000 – Nov 2000,  San Mateo, CA

^ Designed, built and launched ecommerce and supply chain fulfillment software.
^ Acquired by Microsoft and tasked to own and drive supplier enablement products.

Petopia.com  / CTO

Aug 1999 – Apr 2000,  San Francisco, CA

^ Built and led a team of over 100 software developers, UI and UX designers and IT operations staff.
^ Member of the management team that raised over $80 Million in venture capital.

Microsoft Consulting Services / Principal Consultant

Jun 1995 – July 1999,  Foster City, CA

^ Youngest person to be promoted to Principal Consultant thanks to exceptional performance handling large Microsoft customers such as Gap, Sumitomo Bank, Bank of America and Verisign. 
^ First consultant across Microsoft Consulting to achieve all three certifications: Microsoft Certified Software Developer, Systems Engineer and Trainer.

Gateway / Data Communications Engineer

June 1993 – June 1995,  North Sioux City, SD

^ Technical lead for networking hardware and systems software for Windows PC working with leading suppliers.
^ Technical and systems integration lead for networking hardware, systems software and management software for high-end Intel-based server hardware working with Intel and others.

Education

The Wharton School

MBA, 2004

Iowa State University

MS (Thesis), Computer Engineering, 1993

Cloud Certifications

Amazon Web Services / Certified Solutions Architect (Associate)

Nov 2022 – Nov 2025

“Earners of this certification have a comprehensive understanding of AWS services and technologies. They demonstrated the ability to build secure and robust solutions using architectural design principles based on customer requirements.”

See certification

Amazon Web Services / Cloud Practitioner

Oct 2022 – Nov 2025

“Earners of this certification have a fundamental understanding of IT services and their uses in the AWS Cloud. It demonstrates cloud fluency and foundational AWS knowledge.”

See certification

AI Certifications

Stanford Online / Machine Learning

Aug 2017

Machine Learning course by Andrew Ng that provides a comprehensive introduction to machine learning. Topics covered include linear regression, logistic regression and neural networks and application strategies.

See certification

Deeplearning.ai / Neural Networks and Deep Learning

Oct 2017

Specialized course by Andrew Ng and AWS in deep learning: build, train, and apply fully connected deep neural networks; implement efficient (vectorized) neural networks; identify key parameters in a neural network’s architecture; and apply deep learning to applications.

See credential

Deeplearning.ai / Generative AI with Large Language Models

Oct 2023 (in progress)

Topics covered: generative AI use cases, transformer architecture, model training, prompt engineering, fine-tuning methods, including parameter-efficient fine-tuning, model evaluation, fine-tuning with reinforcement learning, retrieval-augmented generation, and LangChain.

Badges

AWS Solutions Architect

AWS Cloud Practitioner

Deep Learning Certificate

Machine Learning Certificate

Google GenAI Fundamentals

Google Responsible AI

Google GenAI Introduction

Applying AI Principles

Google Intro LLMs

Health Unity Acquired

Health Unity raises Series A

Ship. It. Award

Generative AI Projects

Jenz.ai / The School of GenAI

Jan 2024 – ongoing,  Bellevue, WA

  • Authored and published presumably the world’s first GenAI glossary https://jenz.ai/glossary
  • Researched over 400 hours and published 8 articles covering such diverse topics as prompt design, prompt engineering, zero-shot learning, GenAI company landscape and more.
  • Working on new articles, podcasts and videos with a goal of educating thousands for free.

Industrial Distributor Customer (unnamed) / Secure document exchange in the supply chain

Nov 2023 – Current,  USA

Uses GenAI LLM, LLM orchestrator and multiple agent model to enable the secure discovery and fulfillment of regulatory compliance and specification documents in the supply chain.

Call Center Customer (unnamed) / Automate inbound call routing and selling

Nov 2023 – Current,  USA

  • Built around Amazon Connect contact-center-as-service platform.
  • Project is at design phase.
  • GenAI applied in Conversational AI context.

Software Products

Microsoft BizTalk Server Accelerators

Dec 2000 – Sept 2004,  Redmond, WA

^ Led team that took 6 server products from concept to launch and successful implementation:
BizTalk Accelerator for: Suppliers 1.0, RosettaNet 2.0, HIPAA 2.0, Financial Services 1.0, HL7 1.0, SWIFT 2.0

HealthUnity Health Information Exchange and Analytics

Oct 2004 – March 2015,  Bellevue, WA and Bangalore, India

^ Founded and led company as CEO and CTO: HealtUnity Health Information Exchange Suite versions 1, 2, and 3
^ Led from concept to development to successful implementation
^ Cloud hosted as well as self-hosted multi-tenant SaaS solution

Primo Loop

Jan 2019 – Jan 2023,  Bellevue, WA

^ Built mobile-based demand generation solution for retail industry. 
^ Solution includes a publisher mobile app, a consumer mobile app, a self service webapp and billing services.

AWS Consulting Reviews

Amazon Web Services (AWS) IQ, Amazon’s invitation-only consultant market

Overall Rating of 5 out of 5 stars

AWS is the World’s #1 Cloud Platform. AWS invites qualified consulting companies to its consulting partner marketplace called IQ. Customers post their requirements and vendors send proposals. Customers choose the vendor after reviewing multiple proposals.

Completed over 15 projects on AWS IQ, with a perfect 5-star review rating.

Quotes from customers:

“Going above and beyond when unexpected problems arose during the project work”


“Prem and his team’s extensive knowledge provided excellence beyond AWS”

“Looking forward to working again with them on further product requirements”

“They significantly addressed our needs at a fair price with tons of communication. This team is gold!”

“They were very kind and willing to take the time to walk through everything with ease no matter the question; morning or night.”


“They understand and solve the problems, with great in-depth knowledge of the subject.”

Personal

I love yoga, hiking, biking, badminton and spending time with my family.

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